Between January 2022 and May 2024, work will be carried out at the three Network Rail High Speed stations - here at St. Pancras International, Stratford International and Ebbsfleet International - to service lifts, escalators, and travelators. This will maintain their future reliability for people passing through. The work has been planned carefully to ensure that you can still access all public areas and platforms and get where you need to go.
St. Pancras International has four main rail services from the station – Eurostar, East Midlands Railway, Southeastern and Thameslink, all of which will remain accessible.
Passenger Assist
If at any time you need Passenger Assist or help with luggage while at the station, our team will be available to help.
For Eurostar, Southeastern and East Midlands Railway assistance, contact us here.
JANUARY 2023 TO DECEMBER 2023
ACCESS TO EUROSTAR PLATFORMS
- Between January 2023 and April 2023, the main lift up to Platforms 5 and 6 will be closed.
An alternative travelator will remain available and will provide access to platforms 5 – 6.
All the other travelators will remain open, however, if you need assistance or are unable to use the travelator, a member of staff will speak with you upon check in.
ACCESS TO SOUTHEASTERN PLATFORMS
- Between November 2023 - April 2024, the main lift up and down from the ground floor of the station to the Southeastern platform level will be closed.
During this time the four escalators will be fully open and a temporary platform lift will be installed to transport passengers from the ground level to platform level. London underground can be accessed via lift E located at hotel end (south end) of station or 2 lifts located in Kings Cross Station.
ACCESS TO EAST MIDLANDS RAILWAY PLATFORMS & THE GRAND TERRACE
In the station’s main arcade, there are two pairs of escalators. Currently, one pair goes up to the Grand Terrace and one pair goes down.
- Between March 2023 and August 2023, we will be closing one escalator going up to EMR platforms. This escalator will then reopen and between August 2023 and January 2024, the other escalator going up will be closed. This means, at all times, there will still be one escalator always running to keep you moving smoothly.
During this time, both of the main lifts going up and down from the ground floor to the Grand Terrace will remain open.
JANUARY 2024 TO MAY 2024
ACCESS TO EAST MIDLANDS RAILWAY PLATFORMS & THE GRAND TERRACE
In the station’s main arcade, there are two pairs of escalators. Currently, one pair goes up to the Grand Terrace and one pair goes down.
- Between January 2024 and May 2024, we will be closing one escalator going down from EMR platforms. This escalator will then reopen and between May 2024 and September 2024, the other escalator going down will be closed. This means, at all times, there will still be one escalator always running to keep you moving smoothly.
- Between May 2024 and September 2024, one of the lifts in the main arcade will be closed. This lift is at the North end, nearest to retailers Calvin Klein and Samsonite.
During this time, the second lift in the main arcade, nearest retailer Fortnum & Mason, will remain fully open, in addition to all the lifts.
ACCESS IN EUROSTAR DEPARTURE LOUNGE
- Between January 2024 and May 2024, the Eurostar departure lounge life will be closed.
LOOKING FOR SOME TRAVEL INSPIRATION?
Train travel is one of the lowest-carbon forms of mass transport. For example, a trip from London to Paris on Eurostar emits over 50kg less CO2e per passenger than the equivalent flight!
EUROPE
Whether you're looking for a bit of sun, culture - or just good food, you can travel to a range of destinations to fill your appetite. Discover all of Eurostar's destinations - with direct trains to:
- Paris, Lille & Disneyland Paris
- South of France & Calais
- Brussels, Amsterdam & Rotterdam
As well as our connecting destinations with an easy change in either Paris, Lille or Brussels to Belgium, Netherlands, and Germany.
LONDON & SOUTEAST
Southeastern trains travel to an array of wonderful destinations. Take in the sea air at one of the many seaside towns, explore rolling hills and beautiful Kent countryside or visit London and explore everything the city has to offer.
EAST MIDLANDS
The EMR network is home to some of the UK's best-known attractions and locations. It's also home to little known yet exciting experiences.
