Contact Us

Train Enquiries

For queries on timetables, services or lost items on a train, please contact the train operating company direct.

  • National Rail 

For train Train Time & Ticket Enquiries

www.nationalrail.co.uk/

  • Southeastern Rail

www.southeasternrailway.co.uk/help-and-contact/

0345 322 7021 / 0800 7834524

Twitter: @SERailway

  • Eurostar

traveller.care@eurostar.com

+44 (0) 3432 186 186

Twitter: @Eurostar

  • East Midlands Railway

www.eastmidlandsrailway.co.uk/help-manage/manage/contact-us

03457 125 678

Twitter: @EastMidRailway

  • Thameslink

www.thameslinkrailway.com/help-and-support/contact-us

0345 026 4700

Twitter: @TLRailUK

Lost Property Office

Excess Baggage Co. handle lost property that's lost in the station. You can email them to report any missing items via customerservice@excess-baggage.com or register your lost property here. 

If you have lost something on a train, then please contact the train operating company directly.

Parking Enquiries

St Pancras Renaissance Hotel Enquiries

HS1 General Information/Queries

All Retail Submissions

Commercial and Location Filming & Photography Enquiries

Click here for more info.

 

Commercial (B2B and B2C) and Events enquiries

Media enquiries

Consumer media enquiries

stpancras@halpernpr.com 

Corporate media enquiries

HS1@pagefield.co.uk

+44 (0)79471 65460*

*Please note this number is for use by the media only; no train or ticketing information is available.

Advertising Opportunities

Eurostar media enquiries

Press.office@eurostar.com

+44 (0)20 7843 5500

General station enquiries

Please do not contact the station reception for train enquiries. Speak with the train operator directly.

Station Reception (Open 07:00 - 23:00 daily): 0207 843 7688

(open 07:00 - 23:00 daily)

St Pancras International Station
Euston Road
London
N1C 4QP

Station opening hours: 24 hours

commentsstpancras@networkrail.co.uk 

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