Contact Us

Station Enquiries

Station Reception (Open 07:00 - 23:00 daily): 0207 843 7688

(open 07:00 - 23:00 daily)

St Pancras International Station
Euston Road
London
N1C 4QP

Station opening hours: 24 hours

commentsstpancras@networkrail.co.uk 

Lost Property Office

Excess Baggage Co. handle lost property that's lost in the station, give them a call on 020 8090 9922 to report any missing items. 

If you have lost something on a train, then please contact the train operating company directly.

Southeastern Rail

www.southeasternrailway.co.uk/help-and-contact/

0345 322 7021 / 0800 7834524

Eurostar

traveller.care@eurostar.com

+44 (0) 3432 186 186

East Midlands Railway

www.eastmidlandsrailway.co.uk/help-manage/manage/contact-us

03457 125 678

Thameslink

www.thameslinkrailway.com/help-and-support/contact-us

0345 026 4700

Train Time & Ticket Enquiries

www.nationalrail.co.uk/

Parking Enquiries

hs1parkinghelp@ncp.co.uk

0333 320 3411

St Pancras Renaissance Hotel Enquiries

Anders.Winum@marriott.com

HS1 General Information/Queries

info@highspeed1.co.uk

Business to Business (B2B) & Commercial Promotion Enquires

wendy.spinks@highspeed1.co.uk

All Retail Submissions

retailfitouts@highspeed1.co.uk

Commercial and Location Filming & Photography Enquiries

Nigel Gale / Felicity Jump

07713 301 280 / 07887 896 411

https://filming.networkrail.co.uk/filming-locations/stp/

General Media and PR events enquiries

wendy.spinks@highspeed1.co.uk

Corporate media enquiries

HS1@pagefield.co.uk

+44 (0)20 3327 4050 (08:30 - 18:00)

+44 (0)79471 65460 (Out of hours)**

Please note this number is for use by the media only; no train or ticketing information is available.

Advertising Opportunities

sales@jcdecaux.com

https://www.jcdecaux.co.uk/

+44 (0)20 7298 8000

Eurostar media enquiries

Press.office@eurostar.com

+44 (0)20 7843 5500