Contact Us

Station Enquiries

Station Reception (Open 07:00 - 23:00 daily): 0207 843 7688

(open 07:00 - 23:00 daily)

St Pancras International Station
Euston Road
London
N1C 4QP

Station opening hours: 24 hours

commentsstpancras@networkrail.co.uk 

Lost Property Office

Excess Baggage Co. handle lost property that's lost in the station, email them to report any missing items via customerservice@excess-baggage.com or register your lost property here. 

If you have lost something on a train, then please contact the train operating company directly.

Southeastern Rail

www.southeasternrailway.co.uk/help-and-contact/

0345 322 7021 / 0800 7834524

Eurostar

traveller.care@eurostar.com

+44 (0) 3432 186 186

East Midlands Railway

www.eastmidlandsrailway.co.uk/help-manage/manage/contact-us

03457 125 678

Thameslink

www.thameslinkrailway.com/help-and-support/contact-us

0345 026 4700

Train Time & Ticket Enquiries

www.nationalrail.co.uk/

Parking Enquiries

hs1parkinghelp@ncp.co.uk

0333 320 3411

St Pancras Renaissance Hotel Enquiries

guestservices.stpancras@renaissancehotels.com

HS1 General Information/Queries

info@highspeed1.co.uk

Business to Business (B2B) & Commercial Promotion Enquiries

wendy.spinks@highspeed1.co.uk

All Retail Submissions

retailfitouts@highspeed1.co.uk

Commercial and Location Filming & Photography Enquiries

Click here for more info.

General Media and PR events enquiries

specialevents@highspeed1.co.uk

Consumer media enquiries

stpancras@halpernpr.com 

Corporate media enquiries

HS1@pagefield.co.uk

+44 (0)79471 65460*

*Please note this number is for use by the media only; no train or ticketing information is available.

Advertising Opportunities

sales@jcdecaux.com

https://www.jcdecaux.co.uk/

+44 (0)20 7298 8000

Eurostar media enquiries

Press.office@eurostar.com

+44 (0)20 7843 5500

Done with 2020?

Treat yourself.

It’s been a rubbish year, so give yourself something to smile about. You can eat, shop and travel safe at St. Pancras. Go on, you deserve it.

We love WFW.

(Working from work).

It’s been a rubbish year, so give yourself something to smile about. You can eat, shop and travel safe at St. Pancras. Go on, you deserve it.

No more cr*ppuccinos.

Goodbye instant coffee.

It’s been a rubbish year, so give yourself something to smile about. You can eat, shop and travel safe at St. Pancras. Go on, you deserve it.