Contact Us
Train Enquiries
For queries on timetables, services or lost items on a train, please contact the train operating company direct.
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National Rail
For train Train Time & Ticket Enquiries
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Southeastern Rail
www.southeasternrailway.co.uk/help-and-contact/
0345 322 7021 / 0800 7834524
Twitter: @SERailway
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Eurostar
+44 (0) 3432 186 186
Twitter: @Eurostar
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East Midlands Railway
www.eastmidlandsrailway.co.uk/help-manage/manage/contact-us
03457 125 678
Twitter: @EastMidRailway
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Thameslink
www.thameslinkrailway.com/help-and-support/contact-us
0345 026 4700
Twitter: @TLRailUK
Lost Property Office
Excess Baggage Co. handle lost property that's lost in the station. You can email them to report any missing items via customerservice@excess-baggage.com or register your lost property here.
If you have lost something on a train, then please contact the train operating company directly.
Parking Enquiries
0333 320 3411
St Pancras Renaissance Hotel Enquiries
HS1 General Information/Queries
All Retail Submissions
Commercial and Location Filming & Photography Enquiries
Click here for more info.
Commercial (B2B and B2C) and Events enquiries
Media enquiries
Consumer media enquiries
Corporate media enquiries
+44 (0) 785 290 1459
*Please note this number is for use by the media only; no train or ticketing information is available.
Advertising Opportunities
Eurostar media enquiries
+44 (0)20 7843 5500
General station enquiries
Please do not contact the station reception for train enquiries. Speak with the train operator directly.
Station Reception (Open 07:00 - 23:00 daily): 0207 843 7688
(open 07:00 - 23:00 daily)
St Pancras International Station
Euston Road
London
N1C 4QP
Station opening hours: 24 hours