Contact Us

Train Enquiries

For queries on timetables, services or lost items on a train, please contact the train operating company direct.

  • National Rail 

For train Train Time & Ticket Enquiries

  • Southeastern Rail

0345 322 7021 / 0800 7834524

Twitter: @SERailway

  • Eurostar

+44 (0) 3432 186 186

Twitter: @Eurostar

  • East Midlands Railway

03457 125 678

Twitter: @EastMidRailway

  • Thameslink

0345 026 4700

Twitter: @TLRailUK

Lost Property Office

Excess Baggage Co. handle lost property that's lost in the station. You can email them to report any missing items via or register your lost property here. 

If you have lost something on a train, then please contact the train operating company directly.

Parking Enquiries

St Pancras Renaissance Hotel Enquiries

HS1 General Information/Queries

All Retail Submissions

Commercial and Location Filming & Photography Enquiries

Click here for more info.


Commercial (B2B and B2C) and Events enquiries

Media enquiries

Consumer media enquiries

Corporate media enquiries

+44 (0) 785 290 1459

*Please note this number is for use by the media only; no train or ticketing information is available.

Advertising Opportunities

Eurostar media enquiries

+44 (0)20 7843 5500

General station enquiries

Please do not contact the station reception for train enquiries. Speak with the train operator directly.

Station Reception (Open 07:00 - 23:00 daily): 0207 843 7688

(open 07:00 - 23:00 daily)

St Pancras International Station
Euston Road

Station opening hours: 24 hours