For queries on timetables, services or lost items on a train, please contact the train operating company direct.
For train Train Time & Ticket Enquiries
0345 322 7021 / 0800 7834524
+44 (0) 3432 186 186
East Midlands Railway
03457 125 678
0345 026 4700
Lost Property Office
If you have lost something on a train, then please contact the train operating company directly.
0333 320 3411
St Pancras Renaissance Hotel Enquiries
HS1 General Information/Queries
All Retail Submissions
Commercial and Location Filming & Photography Enquiries
Click here for more info.
Commercial (B2B and B2C) and Events enquiries
Consumer media enquiries
Corporate media enquiries
+44 785 290 1459*
*Please note this number is for use by the media only; no train or ticketing information is available.
Eurostar media enquiries
+44 (0)20 7843 5500
General station enquiries
Please do not contact the station reception for train enquiries. Speak with the train operator directly.
Station Reception (Open 07:00 - 23:00 daily): 0207 843 7688
(open 07:00 - 23:00 daily)
St Pancras International Station
Station opening hours: 24 hours